|
|
 |
|
|
| |
TODAY ON FOCUS |
CUSCINO HOME 75X52X10 cm. LIGHT GREY
BRAND: DOGS & CATS
Hand wash and machine wash. Vacuum pack / space saver.
(continue)
WAVE POND KOI BABY
BRAND: AQUARIUM
Wave Pond KOI BABY is a premium food for koi carps; it is indicated like basic daily diet, with high added value: It contains valuable raw materials and it is enriched with L-carnitin for an healthy increase, Astaxantine for a shining coloration and Beta-Glucano to improve immunization. The special formulation allows an harmonic increase of baby koi and an optimal development of
(continue)
KING DELICE SMILE 400 g
BRAND: DOGS & CATS
see catalogue
 |
|
|
|
|
 |
|
The society’s plans (quality of products traded in, quality of customer service…..) are realized through QUALITY SISTEM .
QUALITY SISTEM aims at getting the settle level of quality and the complete customer’ satisfaction.
The Quality of CROCI spa products develops into:
• Careful selection and constant monitoring of suppliers.
• Careful controls of materials and products.
• Endless adaptation of company to national and international norms (Quality norms, CE marking of products…..).
• Adequate availability of financial, human and technical resources for a better trade of products.
The Quality of CROCI spa services develops into:
• Ability to understand customer’s expectations.
• Availability to satisfy customer’s expectations through staff and salesmen.
• Ability to work punctually and in time.
• Ability to supply services quickly and professionally.
• Ability to assure continuous assistance and information.
POLITICY OF QUALITY aims at satisfying customer’s needs ( quality of products, transparency on list-prices, complete and punctual deliveries, technical information, continuous renovations and assortments of products, continuous visits of salesmen and technical assistance) and at introducing:
• expected quality.
• realized quality.
• perceived quality by customer.
|
|
|
